Infrastructure & Cloud

IT Support Engineer | Hands-On Projects

Are you passionate about IT, hands-on, and someone who never gives up ? This collaborative team is waiting for a Support Engineer to join the squad in Zavetem!

Do you thrive in a collaborative environment where your voice matters and your skills make a real impact ?

We're looking for a pragmatic and driven IT Support Engineer to be the go-to person for onsite and remote support, hardware setup, troubleshooting, and user assistance — all within a solid and supportive team.

IT Support Engineer - 🎯 What You'll Do

Provide 1st and 2nd line technical support: printers, password resets, VPN, Wi-Fi, etc.
Troubleshoot proactively — escalate only after you’ve explored every solution
Prepare and configure IT hardware for new employee onboarding
Install switches, PCs, and provide onsite support in shops across Belgium (approx. once a week)
Be a crucial link between users and the infrastructure team

IT Support Engineer - 🌟 What You Bring

1 to 3 years of experience in IT support (1st/2nd line)
Strong technical skills: Windows, VPN, DNS, Active Directory, Wi-Fi
Bonus points if you have telecom experience or have worked with providers like Dstny
Fluent in French, good command of English (Dutch is a strong asset)
Most importantly: you’re resourceful, humble, curious, and passionate about delivering quality work

IT Support Engineer - 🍀 What’s in It for You