Infrastructure & Cloud

Helpdek Engineer⏐Lead the Support Service

Join a human-sized and tech-oriented company where you can lead the support service department.

You’re not just handling system engineering and service desk tasks. You’re actively redefining IT practices, streamlining documentation, and creating smarter ways of working.

Helpdesk Engineer - The Role

Provide technical support and troubleshooting for software and hardware issues.
Collaborate with development and product teams to resolve customer-reported issues.
Monitor system performance and recommend improvements.
Document solutions and maintain knowledge base articles.
Assist in onboarding and training customers on technical products.

Helpdesk Engineer - The Profile

Bachelor’s degree in Computer Science, Engineering, or related field.
Minimum 5 years of experience in technical support or IT operations.
Strong problem-solving and analytical skills.
Experience with Linux, Windows, Active Directory, networking, and cloud platforms.
Excellent communication and interpersonal abilities, with ability to work independently and in a team environment.