Infrastructure & Cloud

Application Support Engineer | SaaS

A Software Company is looking for an Application Support Engineer for their SaaS products. Are you ready to take your career to the next level ?

A dynamic international software company in Walloon Brabant is welcoming new talent!


We are strengthening our support team and looking for an experienced, autonomous Application Support Engineer — motivated to grow, eager to put expertise into practice, and ready to make an impact.


Work with cutting-edge technologies and become a true expert in your field.


Application Support Engineer - The Role

  • Provide second-line support for SaaS web applications and APIs (REST, SOAP).
  • Debug applications and APIs using tools such as Google Developer Tools.
  • Analyze logs and monitoring data with tools like Datadog and Kibana.
  • Track and document incidents, workflows, and solutions in Jira and Confluence.
  • Collaborate with internal teams and clients to resolve issues efficiently.

Application Support Engineer - The Candidate

  • 3–5 years’ experience in application support or a similar role.
  • Strong knowledge of APIs, debugging, and SaaS troubleshooting.
  • Hands-on experience with monitoring/logging tools (e.g., Datadog, Kibana).
  • Familiarity with EDC APIs (e.g., Medidata Rave, Veeva) and ODM-XML format.
  • Proficiency with Jira & Confluence (dashboards, workflows, reporting).

Application Support Engineer - The Advantages

  • An innovative and international SaaS environment.
  • Opportunities to grow your technical expertise and career.
  • Work with cutting-edge technologies and industry leaders.
  • A collaborative and supportive team culture.
  • Competitive compensation and benefits.
Avantages
  • company_carVoiture de société
  • meal_vouchersChèques-repas
  • fuel_cardCarte essence
  • mobility_budgetBudget mobilité
  • net_expensesFrais net
  • company_phone_subscriptionTéléphone de fonction et abonnement
  • internal_external_trainingsFormations internes & externes
  • group_insuranceAssurance groupe
  • health_insuranceAssurance hospitalisation
  • team_building_incentivesTeam-building & incentives
  • remote_possibleTélétravail possible
  • 2_days_remote2 jours de télétravail
  • flexible_holidaysVacances flexibles
  • 32_days_off32 jours de congés
  • flexible_working_hoursHoraires flexibles
Chez Sander, nous traitons chaque candidature dans la plus stricte confidentialité !
Apply now
Submit your CV today and let us connect you with top employers in your field.