Infrastructure & Cloud
Helpdek Engineer⏐Lead the Support Service
Join a human-sized and tech-oriented company where you can lead the support service department.
You’re not just handling system engineering and service desk tasks. You’re actively redefining IT practices, streamlining documentation, and creating smarter ways of working.
Helpdesk Engineer - The Role
- Provide technical support and troubleshooting for software and hardware issues.
- Collaborate with development and product teams to resolve customer-reported issues.
- Monitor system performance and recommend improvements.
- Document solutions and maintain knowledge base articles.
- Assist in onboarding and training customers on technical products.
Helpdesk Engineer - The Profile
- Bachelor’s degree in Computer Science, Engineering, or related field.
- Minimum 5 years of experience in technical support or IT operations.
- Strong problem-solving and analytical skills.
- Experience with Linux, Windows, Active Directory, networking, and cloud platforms.
- Excellent communication and interpersonal abilities, with ability to work independently and in a team environment.
Helpdesk Engineer - The Offer
- Competitive salary with performance-based incentives.
- Flexible working hours and remote work options.
- Professional development and certification opportunities.
- Health insurance and wellness programs.
- Collaborative and inclusive company culture.
Benefits
Company Car
Meal Vouchers
Fuel Card
Internal & External trainings
Company phone & subscription
Net Expenses
Group Insurance
Health Insurance
Parking
Team-building & incentives
Remote possible
2 days remote
Flexible holidays
Flexible working hours
At Sander, we treat each application with the strictest confidentiality!
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